Refund policy
30-day money-back guarantee
Every IPTV Codes UK plan is covered by a 30-day money-back guarantee. If the service does not work as described on your device within the first 30 days after delivery of your IPTV code, contact us on WhatsApp or at support@iptv-codes.co.uk: we will first help you fix the issue, and refund you in full if we cannot.
Statutory right of withdrawal
As a consumer you also have a statutory period of fourteen days to withdraw from a distance contract without giving any reason. For digital content, this right ends early once performance has begun with your express prior consent and your acknowledgement that you lose that right — in practice, once your IPTV code has been delivered and activated. The 30-day guarantee above is broader and applies regardless.
How refunds are processed
Approved refunds are returned by the same payment method you used, without undue delay and at the latest within fourteen days of our confirmation. Your access credentials are deactivated when the refund is issued.